Home : Publications and access to information : Publications of the Conseil
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A Watchful Eye
An information brochure specifically prepared for citizens. It is available in all the locations visited by clients of the administrative tribunal, including the waiting rooms of the tribunals under the jurisdiction of the Conseil de la justice administrative.
governing complaints processing
Section 179 of the Act respecting administrative justice provides that the Conseil can make rules of evidence and procedure applicable to the conduct of its inquiries.
On May 4th 2000 the Conseil adopted rules for the management of complaints. The present rules were modified at a meeting held on January 30th 2003. New modifications were adopted at a meeting held on June 21th 2006, on july 13th 2007 and december 3th 2014.
However, these are administrative rules which have no binding effect.
Rules of internal management
Section 175 of the Act respecting administrative justice provides that the Conseil can establish rules for its internal management. In order to optimize the efficiency of its sessions and to promote the participation of all members, the Conseil has established rules for its internal management.
Lists of departments and bodies
In accordance with section 178 of the Act respecting administrative
the Conseil de la justice administrative is responsible for the annual
publication of a list of the departments and bodies that make up the
Administration within the meaning of section 3, as well as a list of
the bodies which exercise adjudicative functions within the meaning of
section 9 of this Act. This list is published annually in
the Gazette officielle du Québec, part 1 http://www3.publicationsduquebec.gouv.qc.ca/gazetteofficielle/avisjuridique.en.html
In accordance with sections 6 and 7 of the Act respecting Public Administration, the Conseil de la justice administrative adopts a declaration of services to citizens. This is a document containing the Council's objectives on the quality and level of services provided. This declaration concerns, among other things, the haste with which services should be rendered and provides clear information on the nature and accessibility of these services.
The Council has adopted a declaration of services to citizens
that promotes the following four objectives:
In accordance with sections 8 to 11 of the Act respecting Public
Administration, the Conseil
de la justice administrative
adopts a strategic plan including :